Reservation Policy

RESERVATION POLICY - MESA CAR SERVICE CORP

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1. RESERVATIONS
- Reservations must be made at least 24 hours in advance to ensure availability.
- Reservations can be made via:
- Our online booking form
- Phone: (305) 299-8011 (Spanish) / (305) 561-1385 (English)
- Email: mesacarservice6@gmail.com

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2. CONFIRMATION
- Once the request is received, a confirmation will be sent via email or text message.
- The reservation is not considered guaranteed until this confirmation is received.

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3. MODIFICATIONS AND CANCELLATIONS
- Modifications must be requested at least 12 hours prior to the service.
- Cancellations made:
- More than 12 hours in advance: no charge.
- Less than 12 hours in advance: a 50% fee will apply.
- No-show: 100% of the reserved service will be charged.

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4. WAIT TIME
- A grace period is granted:
- 15 minutes for standard transfers.

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Mesa Car Service Corp
Política de Reserva / Reservation Policy

- 30 minutes for airport pickups (includes flight tracking).
- After the grace period, additional time charges will apply.

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5. PAYMENTS
- Credit cards, Zelle, or cash are accepted.
- Some special services may require a deposit or prepayment.

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6. CONDUCT AND RESPONSIBILITY
- Passengers must behave respectfully and follow the driver's instructions.
- Any damage to the vehicle caused by passenger negligence will be the client's responsibility.

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7. FORCE MAJEURE
Mesa Car Service Corp is not responsible for delays caused by weather conditions, heavy traffic, accidents,
or any situation beyond our control.